Troubleshooting & FAQs
Can I use Genix for my e-commerce site?
No.
My page is blank, nothing shows up.
Check the error logs. Most often it's an open bracket that isn't escaped, or a self-enclosed or enclosing shortcode that are missing the closing slash.
What if I need to have forms on my site?
We recommend looking into third party services that allow you to embed forms onto static websites. Forms inherintly come with security risks, so it's best to use a dedicated service that can handle form submissions.
For a more advanced solution, we would recommend setting up a dedicated sub-domain and micro service to handle the form submissions. The post would go to the sub-domain and the user would be redirected back to the static site for the confirmation page. Any form tracking could be done via Query String parameters and GTM tracking events.